Thousands of workers left £500 out of pocket after payroll error – your rights explained


THOUSANDS of Asda workers have been left feeling “desperate” after a payroll error left some more than £500 out of pocket.

More than 11,000 errors have been have been made in recent months by the supermarket’s external payroll firm.

The wages of 5,500 workers are said to have been affected.

Supermarket staff told the GMB union that their monthly pay packet could be short by anything from £100 to £500.

One worker, who lives in Greater Manchester, said the errors have led to their benefits being cut.

They told The Guardian: “I have to borrow money just to pay my rent and feed my children.

“I wouldn’t have to do that if my pay was right.”

An Asda spokesman said the supermarket giant was “sorry” that some members of staff were not paid correctly.

He added: “It is imperative that our colleagues are paid correctly and on time and we are sorry that some individuals were paid incorrectly on previous pay cycles due to an issue with our payroll system.

“We have taken action to ensure nobody was left out of pocket and have worked closely with our payroll provider to resolve the issue and to ensure colleagues are paid accurately and on time.”

Your rights if you are paid incorrectly

Stephen Moore, partner and head of employment at law firm Ashfords, says that any wage deductions must be made with the employee’s consent.

This could be in the employment contract, or through written agreement between the employee and their boss.

But if there has been a failure to pay without an agreement, then you could raise a claim at an employment tribunal.

Stephen says this could be for unlawful deduction of wages, or in the county court for breach of contract.

Workers have three months and one day to raise a claim at an employment tribunal.

But in the county court, there is a longer period of six years to bring a claim.

Stephen says: “Generally, any deductions from an employee’s wages must be made

“Repeated failures by an employer to pay an employee’s wages could entitle the employee to claim that there has been a fundamental breach of their employment contract, resign and claim constructive dismissal in the employment tribunal and seek compensation.”

Here’s how you can find out what your rights are if you are on a zero hours contract.

We have also explained how you could be entitled to two years’ worth of holiday pay from your employer.

To Read Daily News, click here

About the author


Add Comment

By Patrick

Get in touch

Content and images available on this website is supplied by contributors. As such we do not hold or accept liability for the content, views or references used. For any complaints please contact Use of this website signifies your agreement to our terms of use. We do our best to ensure that all information on the Website is accurate. If you find any inaccurate information on the Website please us know by sending an email to and we will correct it, where we agree, as soon as practicable. We do not accept liability for any user-generated or user submitted content – if there are any copyright violations please notify us at – any media used will be removed providing proof of content ownership can be provided. For any DMCA requests under the digital millennium copyright act please contact with the subject DMCA Request.
Contact us: